FAQ Therapy Services | Wildflower Holistic

Psychology -

Registered Psychologist -

Initial Consultation with a Registered Psychologist: $250 (50 mins)

Standard Consultation with a Registered Psychologist: $230 (50 mins)

With a Mental Health Care Plan and referral letter from your GP, you will be eligible for a rebate of $92.90 per session for a total of ten sessions in a calendar year.

Investing in yourself or your child’s well being is one of the most important investments you can ever make.

Provisional Psychologist -

Initial Consultation with a Provisional Psychologist: $150 (50 mins)

Standard Consultation with a Provisional Psychologist: $130 (50 mins)

Psychotherapist and Counsellor -

* The Australian Psychological Society’s current standard recommended fee is $251 per session.

First of all, you will need to book an appointment with your GP and ensure that you have asked to book a double length session for your visit. When you go to see the GP, inform them of any mental health challenges you or your child may be presenting with. They will most likely provide you with a questionnaire to fill out. Your GP will write you up with a referral to a psychologist, like you would get for any other specialist. Please bring this paperwork with you to your first appointment as this will allow you to access a medicare rebate.

Yes we do see individuals who are self and plan managed. NDIS funding can be utilised for our one on one sessions, along with our group programs. In respect to NDIS fees, As of 01 July 2023, we will be charging NDIS clients in accordance with the industry standard and allocated fees and codes outlined by the NDIS. This will be discussed prior to your first appointment and a Service Agreement will be drawn up.

We understand that the cost of living and individual circumstances can make accessing support challenging. While we wholeheartedly believe in the value of our services, we also want to ensure that support remains within reach. If our fees don’t align with your budget, please reach out—we’re happy to discuss alternative funding options or connect you with free or low-cost resources that may be helpful.

Please note we do not bulk bill any of our services.

This is a great question! At the start of your first session, our therapists will share that one of the biggest factors in improving your well-being is the connection you have with your therapist. Your child/teens mental well-being is our top priority, and we want to make sure you’re working with someone who truly feels like the right fit for you.

If you ever feel that the therapist we have picked for you isn’t the right match, we completely understand. Every person is unique, and not every therapist will be the best fit for every individual. If this happens, we’ll support you in finding the right practitioner by providing recommendations for clinicians we believe align with the needs of your child and family.

To get a feel for our space and team before booking, we encourage you to explore our website and Instagram. These are great ways to see if you connect with our approach, team, and the vibe of our clinic!

For our children and teen clients, the initial appointment is always with a parent or guardian—without the child or teen present. This allows us to get to know you, understand your family dynamic, and gather important background information before meeting your little legend.

At your first session, your therapist will take the time to understand your concerns, ask questions, and work with you to set goals for your child’s therapeutic journey. We know that opening up to someone new can feel daunting, but our therapists are here to make sure you feel supported and comfortable throughout the process.

The next appointment will be with your child or teen, alongside you and their clinician. We always start with a tour of our space so that everyone can settle in and feel at ease from the very beginning. From there, we’ll continue to work together to create a plan that best supports your child’s needs.

Therapy is more than just a space to talk—it’s a journey toward deeper self-awareness, self-ownership, and meaningful change. The people we work with aren’t just seeking therapy; they’re seeking understanding.

They’re looking for someone who truly sees them, someone who gets them, and someone who can finally provide real answers, real strategies, and real support.

🌿 You are not alone. 🌿 We are your safe space. 🌿 We walk this path with you.

Your therapist may offer activities to explore outside of sessions. We like to call this “home joy” instead of “homework” because these small actions can bring real, positive change into your life. Therapy isn’t always easy—it can be challenging at times—but it’s also deeply rewarding. Your commitment to the journey is what makes transformation possible, and we’re here to support you every step of the way.

The number of sessions you’ll need depends entirely on you—your goals, your pace, and what feels right. Therapy works best when it’s regular and consistent, so most people start with weekly or fortnightly sessions. But there’s no one-size-fits-all approach here. You and your therapist will check in along the way, adjusting as needed to make sure the process supports you in the best way possible.

At Wildflowers, we know you’re looking for more than just support—you want your child or teen to feel seen, understood, and empowered. Whether it’s for yourself, your child, or someone you care about, we understand how overwhelming, misunderstood, or stuck you might feel in systems that don’t seem to ‘get’ you. Whatever brings you here, you’ve found a space that truly sees all of you.

For clients aged 15 and under, the first appointment will typically be with the parents. This allows us to understand your family dynamic and your child’s needs before moving forward. After the initial session, we’ll collaborate with you to determine the best approach for ongoing sessions. These could involve both you and your child/adolescent, your child/adolescent solo, or a combination of both throughout the process, depending on what’s needed.

If you have any concerns or need to connect with your therapist regarding your child or adolescent, please feel free to email the office at info@wildflowerholisticservices.com. Your therapist will review your message and determine if a phone call or further discussion is necessary.

Absolutely! We offer telehealth sessions via online video or phone because we know that life gets busy, and sometimes making it to our space just isn’t possible. Whether you’re drawn to our approach from afar or simply need a more flexible option, we’ve got you covered.

That said, for some of our younger legends, face-to-face sessions are often the best way to engage, connect, and get the most out of therapy. If you're unsure whether telehealth is the right fit, chat with us—we’ll help figure out what works best.

Please note that Medicare rebates aren’t always available for telehealth sessions, so feel free to reach out to our team at (02) 4684 1080 to check your eligibility.

Yes! Everything you share with us—from your very first contact—is kept completely confidential. No one outside of Wildflower Holistic Services will even know you’re attending sessions unless you give us written consent to share this information with a specific person.

The only exception is if your therapist has serious concerns about your safety or the safety of someone else. In those situations, we have a legal and ethical responsibility to act. However, because we take a Person-Centred approach, we will always do our best to discuss any necessary steps with you before taking action.

Our entire team is trained to safeguard your privacy at every step, from how we collect and store your information to how we handle it if a team member moves on. Your trust is everything to us, and we are committed to keeping your information safe and protected.